Trend of Monthly Disposal of Complaints
2025–2026
| Sr.No. | Month | Carried forward from previous Month | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | April, 2025 | 4 | 0 | 3 | 1 |
| 2 | May, 2025 | 1 | 1 | 1 | 1 |
| 3 | June, 2025 | 1 | 2 | 1 | 2 |
| 4 | July, 2025 | 2 | 0 | 1 | 1 |
| 5 | August, 2025 | 1 | 1 | 0 | 2 |
| 6 | September, 2025 | 2 | 2 | 2 | 2 |
| 7 | October, 2025 | 2 | 2 | 4 | 0 |
| 8 | November, 2025 | 0 | 3 | 3 | 0 |
| 9 | December, 2025 | 0 | 8 | 3 | 5 |
| 10 | January, 2026 | 5 | 1 | 5 | 1 |
| 11 | February, 2026 | 2 | 4 | 4 | 2 |
| 12 | March, 2026 | 2 | 2 | 2 | 1 |
| 13 | April, 2026 | 2 | 8 | 7 | 3 |
| 14 | May, 2026 | 4 | 5 | 8 | 1 |
| 15 | June, 2026 | 1 | 4 | 5 | 0 |
| Grand Total | 29 | 43 | 48 | 22 |
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
Trend of Annual Disposal of Complaints
| Sr.No. | Year | Carried forward from previous Year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | 2022-23 | Nil | 4 | 2 | 2 |
| 2 | 2023-24 | 2 | 19 | 20 | 1 |
| 3 | 2024-25 | 1 | 23 | 20 | 4 |
| 4 | 2025-26 | 4 | 29 | 31 | 2 |
| # | Grand Total | 4 | 75 | 73 | 4 |
* Inclusive of complaints of previous years resolved in the current year.
# Inclusive of complaints pending as on the last day of the year.
Annual Compliance Audit
| # | Financial Year | Compliance Audit Status | Remarks, If any |
|---|---|---|---|
| 1 | FY 2022-23 | Conducted | NA |
| 2 | FY 2023-24 | Conducted | NA |
| 3 | FY 2024-25 | Conducted | NA |
* Inclusive of complaints of previous years resolved in the current year.